Voted #1 PDR Hail Team            

 

                        FAQ's 

 Q. What is Paintless Dent Removal (PDR)?
A. It is a process whereby dents are removed by applying pressure to the back side of each dent, using a variety of specialized picks and hand tools. Extensive training and experience are required in order to make proper repairs. Damages properly repaired by PDR technique seldom can be detected by a naked eye.

Using PDR can save owner money when the vehicle is sold or traded, since selling a repainted vehicle is more difficult. Also, the vehicle will be in the shop for a much shorter time than other methods, and the repair usually costs less.

Care should be exercised when choosing a PDR facility. If repairs are made by unqualified technicians, the owner can end up with more problems than before.

Estimating
Q. Do you require appointments for estimating repairs?
A. No. We provide free estimates. For Hail damage and major dents and dings, the vehicle needs to be clean and dry.

Q. Do you require appointments for estimating hail damage repairs?
A. No. However, it may take 15 to 30 minutes, and you should plan accordingly.
Should a large-scale hail storm occur, Insurance companies will schedule appointments for hail estimates at their claims drive.

Q. Can hail damage estimates be provided under any condition?
A. We cannot estimate repairs to vehicles that are wet or need to be washed, as these conditions interfere with accurate assessment of dent sizes and quantities.

Q. Is there a charge for estimating repairs?
A. Generally, there is no charge. However, for hail damage estimates during the periods immediately following major hail-storms, there may be a nominal charge, which is fully credited if Dent Experts performs the repairs.

Q. How long is an estimate valid?
A. Our estimates are good for 90 days.

Q. Do actual repair charges track closely with the estimate?
A. Yes. In almost all cases, as long as the scope of work is not changed from the estimate, our actual charges match our estimates.

Q. Can you provide an estimate over the phone?
A. An accurate estimate can only be provided by visual inspection.